An estimated one in every 10 patients experience harm in health care facilities, and each year, there are more than three million deaths globally due to unsafe health care. Most of the patient harm is preventable, with patient and family engagement being one of the most important strategies for reducing harm. This video shows how listening to the voices of patients, families and caregivers can lead to safer health care for all. Visit the campaign website for more information and ways to engage: https://www.who.int/campaigns/world-patient-safety-day/2023